Privacy Policy
Dahab Stays
Effective Date: [March 2026]
Dahab Stays respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard personal data when you visit our website or make a reservation through Dahab Stays.
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1. Who We Are
Dahab Stays is operated by:
Egypt Company for Real Estate and Commercial Agencies
Dahab, South Sinai, Egypt
Contact:
This policy applies to all visitors and guests who interact with the Dahab Stays website.
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2. Information We Collect
When you use our website or make a reservation, we may collect the following information.
Information You Provide
• Name
• Email address
• Phone number
• Booking details (dates, number of guests, property selected)
• Messages or inquiries you send to us
Payment Information
Payments are processed through secure third-party providers including Paymob and PayPal.
Dahab Stays does not store full credit card or payment details.
Payment information is processed directly through encrypted payment systems operated by these providers.
Technical Information
When visiting the website, certain technical data may be collected automatically, including:
• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visits
This data helps us improve the performance and security of the website.
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3. How We Use Personal Data
Your personal information is used only where necessary to:
• Process and manage reservations
• Communicate booking confirmations and stay information
• Respond to inquiries or support requests
• Improve the functionality and security of the website
• Comply with legal or regulatory obligations
We do not sell personal data to third parties.
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4. Legal Basis for Processing (EU / UK Visitors)
For guests located in the European Union or United Kingdom, personal data is processed under the following legal bases:
• Contractual necessity – to complete and manage your reservation
• Legal obligations – where required by applicable law
• Legitimate interests – to operate, secure, and improve our website and services
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5. Payment Providers
Payments made through the website may be processed by:
Paymob – payment gateway supporting international card payments.
PayPal – global online payment platform.
When you choose one of these payment methods, your data will be processed according to the privacy policies of the relevant provider.
Dahab Stays does not control how these providers process your payment information.
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6. Data Storage & Security
We take reasonable technical and organisational measures to protect personal information from:
• unauthorised access
• misuse
• loss
• alteration or disclosure
Personal data is stored only for as long as necessary to fulfil booking obligations or comply with legal requirements.
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7. International Data Transfers
Dahab Stays operates from Egypt.
If you access the website from the European Union or United Kingdom, your personal data may be transferred and processed outside those jurisdictions.
Such transfers occur only where necessary to fulfil your reservation or provide requested services.
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8. Your Rights (EU / UK Guests)
If you are located in the European Union or United Kingdom, you have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of personal data where legally applicable
• Request restriction of processing
• Object to certain forms of processing
• Lodge a complaint with a relevant data protection authority
Requests can be submitted using the contact details provided above.
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9. Cookies
The Dahab Stays website may use cookies and similar technologies to:
• ensure website functionality
• improve user experience
• analyse website performance
You can manage cookie preferences through your browser settings.
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10. Third-Party Links
Our website may contain links to external platforms or services.
Dahab Stays is not responsible for the privacy practices of third-party websites.
Users are encouraged to review the privacy policies of any external sites they visit.
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11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or website operations.
The latest version will always be published on this page.